REFUND POLICY - WannaFlirt
Last updated: 25 September 2026

1. What you buy
WannaFlirt sells credits for operator-managed online chat and other eligible digital features. Credit purchases are one-time payments and do not renew automatically. We do not currently offer a subscription, and purchased credits do not expire merely through inactivity or the passage of time. The checkout should show the credit amount, price and currency before you pay.

2. When to contact us
Contact info@wannaflirt.online or https://wannaflirt.online/contact if a charge was unauthorised or duplicated, payment succeeded but credits were not delivered, the Service failed to work as described, or you have another payment concern. Include your account email, payment date and transaction reference. Do not send your full card number or password.

3. How we review a request
We check payment and credit records, ask for information reasonably needed, and explain the outcome. Depending on the issue, we may restore credits, correct an error or refund the affected payment to the original payment method. A refund may take additional time to appear depending on the card issuer or payment provider.

4. Unused or spent credits
A change of mind or dissatisfaction with a conversation does not automatically entitle a customer to a refund for credits already used. We still consider unused credits, service failures and other circumstances fairly and honour any cancellation, cooling-off, refund or other remedy required by applicable law. Nothing in this policy waives those rights.

5. Subscriptions
We do not currently offer subscriptions. Any future recurring product would have separate terms showing its billing interval, amount and cancellation method before you authorise it. Any refund for an earlier charge would be reviewed under the applicable terms and law.

6. Card disputes and fraud
You may contact your card issuer or payment provider about a charge. Please contact us first when practical so we can investigate quickly. We may temporarily restrict disputed credits while a charge is reversed or fraud is investigated, but we will not treat a genuine complaint as misconduct.

7. Contact
WannaFlirt is operated by FRONTIER ENTERPRISES (PTY) LTD. Contact info@wannaflirt.online or https://wannaflirt.online/contact for a refund review.